Effective Date: May 12, 2025

Mailing Address: PO Box 210491 Chula Vista Ca 91921

1. Introduction

Welcome to Report2Repair. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email, phone number, and payment information.

Inspection Report Data: Uploaded home inspection reports for estimate generation.

Location Information: Zip codes to match you with local contractors.

Usage Data: IP addresses, browser types, operating systems, and browsing patterns.

3. How We Use Your Information

Your information is used to:

Generate accurate repair estimates from inspection reports.

Connect you with pre-vetted local contractors.

Communicate with you about your estimates, services, and updates.

Process payments and transactions securely.

Improve our Services based on usage analytics.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

Service Providers: To process transactions, provide estimates, and connect you with contractors.

Legal Compliance: If required by law or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Security Measures

We take your privacy seriously and use industry-standard measures to protect your information, including:

SSL encryption for secure data transmission.

Secure storage of sensitive information.

Access controls to limit who can view your information.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

You have the right to:

Access your personal data.

Request correction or deletion of your data.

Opt-out of marketing communications.

To exercise your rights, contact us at [email protected].

8. California Residents (CCPA Compliance)

If you are a California resident, you are entitled to specific privacy rights, including the right to:

Request disclosure of data collected.

Request deletion of your data.

Opt-out of data selling (we do not sell data).

For requests, email [email protected].

9. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.

10. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can adjust your browser settings to decline cookies if preferred.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Mailing Address: PO Box 210491 Chula Vista Ca 91921

Email: [email protected]

Thank you for trusting Report2Repair with your information.